My suggestion about malice being sometimes "unconscious" alludes to whether a person's hostility toward another group is based on deep-seeded bigotry that even they may not be fully aware of. To your point, maybe there's a better word/term for it than "unconscious malice"? I would concede the premise that malice is predominantly conscious.
I'm not critiquing the entire special solely based on that specific point where Chapelle was wrong. I'm saying that his unwillingness to engage in it, any further, is a bad-faith attempt at gaslighting on his part.
And it isn't about just "feelings." You're veering toward falling into the woke trap that you usually (and rightfully) rail against. Yes, it might appear to be mere "feelings" initially; but when rhetoric and sentiments openly normalize and encourage other people to double-down on orientationism and genderism (all while peddling their "Black people can never be racist" bullshit), that can actionably have very real-life ramifications in actual people's lives.
I'll have to go back and re-read your "Tapestry of Privilege" piece to see if I overlooked anything in it; but, no, I don't recall you saying anything bigoted in it. I've never seen any evidence to suggest you're a bigoted person in anything you've written. What I suspect is that you are averse to the potential slippery slope of "cancel culture" (as am I), so you're trying to give Chapelle the benefit-of-the-doubt.