Toni, I'd agree with your assertion that, if someone needs to vent, and all they want is the chance to vent -- then, yes, let them vent! In concurrence with you, there.

But *that* is an exception. In a two-way conversation, both parties express their sentiments, ask each other questions, share experiences, etc.

If someone wants to be listened to without further discussion, that's fine -- but they should make that clear upfront, so that the listener can give them what they need.

Regarding your linked article: you also make very valid points about the male archetype who instantly swoops in thinking he must rescue a woman from danger. Based on the example you gave in your linked article, what do you advise men to do if they find themselves witnessing such a potentially-dangerous interaction you'd described?...

1.) Ask the woman directly if she needs help?

2.) Confront the male aggressor (in such a scenario) with an assertive statement so he's aware he's being watched?

3.) Stand in close proximity to both parties, but not say/do anything, at first...just a verbal cue to the male aggressor that he'd better not try to cause harm to the woman?

4.) Stand a modest distance away from the two parties, quietly observing but still make one's presence subtly known?

5.) Go find a manager/supervisor or other authority figure, if possible? (depending on the venue)

6.) Don't get involved at all?

7.) Fill-in-the-blank, if other alternate options weren't readily apparent to me...